COVID-19 Delays & UK VAT UPDATES
While the shop is running as usual, you may experience some delays!
Byte Size Treasure is a small business, run by me - Rew. Other than items fulfilled by a third-party facility, all other orders are processed, packed, and shipped myself.
Note: Products are taking a little longer to arrive due to COVID19's effect on manufacturing time and shipping delays.
new uk vat laws (2021):
Due to Brexit and new VT laws that rolled out Jan 1st, I will no longer be able to accept orders shipping to the UK from this shop.
UK shoppers - you may still shop from my Etsy shop.
Lost Package issues:
Please note that I do not control the postal system; once an item is dropped off with USPS, it's completely out of my hands.
If you experience a problem with a package while it's in transit (like your tracking not updating) please contact your local postal system first. They are far more qualified to help you than I am.
For more information about lost packages, please refer to my Frequently Asked Questions (FAQ) page.
Processing times:
Due to the ongoing pandemic, we are following our county's stay-at-home orders and as such, we are only dropping orders at the post office once a week.
Please allow 7 working days for your packages to be shipped. I am working to get your orders to you as quickly as possible!
third-party item fulfillment times:
Some items have a longer production time as they are printed on-demand from a fulfillment company. (These items are noted on the product page.)
As of October 1st, the current production time for these items are:
- Apparel & Tote Bags: 5-12 business days
- Face Guards: 4-8 business days
- Coffee Mugs: 2-5 business days
- Throw Blankets & Beach Towels: 6-18 business days
Domestic (USA) shipping times:
Be advised that US packages may not arrive on the estimated delivery date. This is due to the USPS being overwhelmed by COVID and an attempt to defund the system by the current administration. Please be patient with the USPS right now!
Current tracking updates and transit times are slower than usual. Packages can potentially take up to 4 weeks to arrive. USPS does not deal with "lost mail" requests until after 30-45 days past the shipping date. Please wait at least 14 days after the last tracking update before contacting me about missing packages.
international shipping times:
Please expect longer shipping times and later delivery dates than usual. The postage system in the US is undergoing massive setbacks due to COVID19 and political reasons. Packages may take longer to leave the country than usual.
For some countries, this can be up to 2-3 months after the initial shipment of your order. I cannot guarantee any delivery date of your package. International packages (non-USA) will not be considered lost until 3 months after the initial shipment.
Thank you for your patience!
Thank you for purchasing from and supporting Byte Size Treasure and other small businesses during these uncertain times.
Your love and support is greatly appreciated.
If you have any questions, please use my contact page and I'll get back to you as soon as I can.
Stay safe out there and remember to be kind to one another!